2nd Line Cloud Support Engineer

Are you a Cloud 2nd Line Specialist? Looking for a great opportunity with a growing MSP?
This could be what you are looking for!

Our client wants a motivated, enthusiastic and technically minded person to join their IT Team in Taunton, Somerset.

The Role
Is varied and interesting, providing IT support directly to their managed service clients across the UK. There is a key focus on customer care and getting the job done well. Alongside the day-to-day Service Desk Analyst duties there will be client site visits and project work. You will have the flexibility to work from the office and client sites, with the possibility of remote work after probation.

Key Skills

• You will have considerable practical IT experience working with multiple clients and the ability to adapt quickly to different client technical requirements.
• Ideally Microsoft Certified Professional or certified within Microsoft Office 365 management and administration to an advanced level
• Minimum of 2 years experience in a similar role
• Previous experience of working with an MSP is highly desirable
• Experience of working at multiple client sites
• Ideally Microsoft Certified Professional or certified within Microsoft Office 365 management and administration to an advanced level
• Good understanding and experience of Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related 365 admin centres. Ability to create and configure a 365 tenant from scratch including all related configuration policies and best practice security practices.
• Good experience with SharePoint site creation, management and permissions

Call the team today for more information. We would love to hear from you!