Senior Clinical Case Manager

Are you a Healthcare professional who is looking for a fresh and exciting new career? We are working on a fantastic opportunity for you to utilise and retain your skills and experience, to help support customers and their families when they need support the most. As a result of growth they are looking to expand their team.

Starting Salary from GBP30,000, depending on skills and experience. The role is full time 37 hours per week, Monday to Friday between the hours of 08:00 and 18:00, however flexible working patterns can be considered.

The team and role:

The Clinical team have a variety of healthcare and clinical experience, such as paramedics, radiographers and nurses. Together they provide exceptional support to customers who have been diagnosed with more complex medical conditions.

The team provide a single point of contact for customers to discuss their ongoing treatment as we support them through their treatment journey. Liasing with healthcare professionals and hospitals to ensure the information needed to support these complex medical claims is available. The Chief Medical Officer and other Medical Advisers (all practising specialists in the NHS and private sector) are on hand to support the team with complex cases, to ensure customers can access the very best treatment.

About you:

Are you a healthcare professional with a minimum of 3 years experience working in the healthcare sector?

• The successful candidate will have a willingness to act as front-line support to our customers via all communication channels, including email and telephone with some of the main aspects of the role including;
• Being a part of the customer pathway, proactively reviewing the eligibility for the customer to make use of their health policy in line with their policy cover.
• Signposting, where required, to enable access to other eligible services
• Use clinical skills to inform decisions on highly complex treatment eligibility e.g. levels of care, hospital length of stay and treatment options
• Work proactively with providers to ensure care is appropriate to need and eligible under their policy
• Maintain up to date and accurate knowledge of current best practice and clinical guidelines
• Support front line business areas where there are clinically complex cases to provide clinical case management support

Our client:

They offer a contemporary working environment with a wide range of benefits, including free onsite parking, onsite cafe, and a strong social calender.